You may register for an account by clicking here.

You are welcome to shop our site without creating an account. However, having an account will allow you to review your orders and view past purchases. Additionally, we will notify you when new styles are released online if you choose to subscribe to our newsletter.

Visa, MasterCard, Discover, American Express, PayPal, Apple Pay, and GooglePay.

Please allow 24-48 hours for your order to be processed and fulfilled. This process may take slightly longer during periods of high order volume.

It depends on where you are. Orders processed here will take 3-5 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Once your order has been placed, we immediately send a confirmation email. When the order is fulfilled, we will follow up with the shipping notification and tracking number. Please note that all shipment tracking takes a moment to update with the delivery estimate and transit details.

We cannot accommodate return or exchanges for Tales items purchased from other retailers. We are also not liable for items purchased elsewhere—whether full price or secondhand.

We are not responsible for packages that are lost or damaged in transit. In the event your package goes missing, please notify us immediately at thetalescompany@gmail.com so that we can help file a claim with the shipping carrier. Please ensure to enter the correct email upon checkout to receive the transit and delivery confirmations.

Pre orders cannot be cancelled once processed (24 hours after order is placed).